Yes, we offer international shipping via DHL. Shipping costs are the responsibility of the customer and will vary depending on the destination and order details

Once your order has been shipped, you will receive a DHL tracking number through our shipping system. This allows you to follow your order and view its delivery status directly after dispatch.

If you need to modify or cancel your order, please contact us as soon as possible. Once the order has been processed or shipped, changes and cancellations may no longer be possible.

We accept Visa, Mastercard, debit cards, and online banking. All payments are processed securely for a smooth and reliable checkout experience.

We want you to be completely satisfied with your purchase. If you are not happy with your item, we accept returns and exchanges within 7 days of purchase, provided the item is in its original condition (unworn and unused).Please refer to our Return & Exchange Policy for detailed instructions on how to initiate a return or exchange.

Each item from our collections is crafted with care and precision. To ensure the longevity of your Atelier Nanou pieces, please refer to the care instructions provided in the product details page.
If you need additional care advice, don’t hesitate to reach out to our customer service team.

Sign up for our newsletter to receive exclusive updates on new arrivals, special promotions, and upcoming events. You can also follow us on Instagram and Facebook for the latest news and behind-the-scenes glimpses of our collections.

For wholesale, collaboration, or business inquiries, please contact us at +961 03 70 79 65 or at nanoumoawad@gmail.com.
Our team will be happy to assist you with all your inquiries.